Terms and Conditions
Last updated July 06, 2026
Agreement to our legal terms
We are Layer Nine Media (“Company,” “we,” “us,” “our”), a company registered in Arizona, United States.
We operate the website https://layernine.netlify.app (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).
We build the web in layers. Layer Nine Media provides custom website and web application design and development services for small businesses, along with ongoing hosting and site care plans.
You can contact us by email at layerninemedia@gmail.com.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Layer Nine Media, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. Changes to these Legal Terms will become effective seven (7) days after notice is given, except changes relating to security updates, bug fixes, or a court order, which take effect immediately. By continuing to use the Services after the effective date, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services. We recommend that you print a copy of these Legal Terms for your records.
1. Our Services
The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.), so if your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
2. Intellectual property rights
Our intellectual property
We are the owner or licensee of all intellectual property rights in our Services, including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as trademarks, service marks, and logos (the “Marks”). The Content and Marks are provided “AS IS” for your personal, non-commercial use or internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print a copy of any portion of the Content to which you have properly gained access, solely for personal, non-commercial use or internal business purpose.
No part of the Services or Content/Marks may be copied, reproduced, republished, uploaded, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission. Requests: layerninemedia@gmail.com.
Your submissions
By sending us any question, comment, suggestion, idea, or feedback about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission, for our unrestricted use without acknowledgment or compensation to you. You are solely responsible for your Submissions and agree they will not be illegal, harassing, hateful, defamatory, obscene, or otherwise objectionable.
3. User representations
By using the Services, you represent and warrant that: you have the legal capacity to agree to these Legal Terms; you are not a minor in your jurisdiction; you will not access the Services through automated or non-human means; you will not use the Services for any illegal or unauthorized purpose; and your use will not violate any applicable law or regulation.
4. Purchases and payment
We accept Visa, Mastercard, American Express, and Discover. You agree to provide current, complete, and accurate purchase and account information, and to promptly update it as needed. All payments are in US dollars. We reserve the right to correct pricing errors, refuse any order, and limit quantities purchased per person, household, or order, including orders that in our sole judgment appear to be placed by dealers, resellers, or distributors.
5. Subscriptions
Billing and renewal
Your subscription will continue and automatically renew unless canceled. You consent to recurring charges to your payment method without requiring prior approval for each charge, until you cancel. The billing cycle is monthly.
Cancellation
Hosting & care plans can be canceled at any time, for any reason, by contacting us at layerninemedia@gmail.com. Cancellation takes effect at the end of the current paid term.
Fee changes
We may, from time to time, change subscription fees and will communicate any price changes to you in accordance with applicable law.
6. Policy
Custom website builds require a 50% deposit before coding begins. This deposit is refundable only up until the first preview/revision milestone — up to that point we may retain 20% of the deposit or refund it in full, at our discretion. Once you approve the design at that milestone, the deposit becomes 100% non-refundable, and the remaining 50% balance is due upon project completion.
7. Prohibited activities
You may not access or use the Services for any purpose other than that for which we make them available. As a user, you agree not to, among other things: scrape or systematically collect data from the Services; attempt to defraud or mislead us or other users; circumvent or interfere with security features; harass, abuse, or harm any person; misuse support channels or submit false reports; upload viruses or malicious code; use automated data-gathering tools, bots, or scrapers; impersonate another user; interfere with or place undue burden on the Services; reverse-engineer any part of the Services; or use the Services to compete with us or for unauthorized commercial/advertising purposes.
8. User generated contributions
The Services do not offer users the ability to submit or post content.
9. Contribution license
You and the Services agree that we may access, store, process, and use any information and personal data you provide, following the terms of our Privacy Policy. By submitting suggestions or feedback, you agree we can use and share it for any purpose without compensation to you.
10. Services management
We reserve the right, but not the obligation, to monitor the Services for violations of these Legal Terms, take appropriate legal action against violators, restrict or disable access to content, remove burdensome files, and otherwise manage the Services to protect our rights and property.
11. Privacy Policy
We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States; by using them from another region, you consent to your data being transferred to and processed in the United States.
12. Term and termination
These Legal Terms remain in effect while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason, including breach of these Legal Terms. If we terminate your account, you are prohibited from creating a new account under your name, a fake name, or on behalf of a third party.
13. Modifications and interruptions
We reserve the right to change, modify, or remove the contents of the Services at any time without notice, and we have no obligation to update any information. We do not guarantee the Services will be available at all times, and we will not be liable for any loss or inconvenience resulting from downtime or discontinuance.
14. Governing law
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles.
15. Dispute resolution
Informal negotiations
To expedite resolution and control the cost of any dispute, the parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration.
Binding arbitration
If the parties are unable to resolve a dispute through informal negotiations, the dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA), and where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes. If arbitration fees are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. Except where otherwise required, arbitration will take place in Mohave County, Arizona.
If for any reason a dispute proceeds in court rather than arbitration, it will be commenced in the state and federal courts located in Mohave County, Arizona, and both parties consent to venue and jurisdiction there.
No dispute may be commenced more than one (1) year after the cause of action arose.
Restrictions
Any arbitration is limited to the dispute between the parties individually; no arbitration will be joined with any other proceeding, and there is no right to arbitrate on a class-action or representative basis.
Exceptions
Disputes concerning intellectual property rights, allegations of theft, piracy, invasion of privacy, unauthorized use, or claims for injunctive relief are not subject to informal negotiation or arbitration requirements above.
16. Corrections
There may be information on the Services containing typographical errors, inaccuracies, or omissions. We reserve the right to correct these and to change or update information at any time without prior notice.
17. Disclaimer
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. Your use of the Services is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We assume no liability for errors or inaccuracies of content, personal injury or property damage resulting from your use of the Services, unauthorized access to our servers, interruptions in transmission, bugs or viruses transmitted through the Services, or any content posted or made available via the Services.
18. Limitations of liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES arising from your use of the Services. Our liability to you for any cause will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to the cause of action arising.
19. Indemnification
You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, arising out of your use of the Services, breach of these Legal Terms, or violation of the rights of a third party.
20. User data
We will maintain certain data you transmit to the Services for managing performance, as well as data relating to your use of the Services. Although we perform regular backups, you are solely responsible for all data you transmit, and we have no liability for any loss or corruption of such data.
21. Electronic communications, transactions, and signatures
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that electronic signatures, contracts, and records satisfy any legal requirement that such communications be in writing.
22. California users and residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
23. Miscellaneous
These Legal Terms and any policies posted by us constitute the entire agreement between you and us. Our failure to enforce any right or provision shall not operate as a waiver. We may assign our rights and obligations to others at any time. If any provision is found unlawful or unenforceable, it is deemed severable and does not affect the remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and us as a result of these Legal Terms.
24. Contact us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Layer Nine Media
Arizona, United States
layerninemedia@gmail.com